Terms & Conditions

1) Terms & Conditions - General

Sabar Healthcare strives to offer the best possible experience while shopping online.One can cancel all items before they have been processed in our warehouses. The refund amount shall be credited back into your account ASAP. You may also take the advantage of the flexible wallet system to have a  more convenient shopping experience.

Sale items purchased online can only be returned or exchanged via the website(online channel).  Physical Stores / dealers / distributors will NOT be able to process a refund or exchange on the same.

 

  • We facilitate complete Order cancellations until none of the items in the Order has been processed in sabar’s warehouse(s).
  • If an Item(s) has not been purchased under any promotion, we facilitate to cancel the Item(s) from the Order until the Item(s) has not been processed inour warehouse(s).
  • If an Item was purchased under a promotion applicable only for that Item, we facilitate one to cancel the Item from the Order until the item has not been processed in our warehouse
  • If an Order comprises of multiple Items bought under the same promotion, one can only cancel the complete Order until none of the Items have been processed in our warehouse(s).

 

For specific queries, please read the FAQs below.

 

Can one modify the order after placing it?

 

This is common and is acceptable. We understand that in cases, one may want to alter the ordered product. One may even require to have the shipping address updated.These changes are allowed till we have begun processing the order and before dispatch of the goods. For such requests, please get in touch with Customer service immediately at [email protected] or reach us at 022-25642266

 

Can one change the product after having the order placed?

 

That'snot possible if the Items have been processed in our warehouse(s).

 

REPLACEMENT

 

I.How do I get a defective item replaced?

 

The Company undertakes to replace the defective / damaged goods online subject to the terms and conditions as under;

 

  1. Give intimation of defective / damaged products through Customer service immediately at [email protected] within 2 (Two) working days from the date of delivery of the products.
  2. Dispatch goods to reach the company within 7 Days from the date of delivery
  3. There should be no sign of physical damage on the product or its packaging.
  4. The original seal, packing, manual and all other items originally attached /enclosed with the product must return with the goods.
  5. All returned goods will be examined upon receipts as for reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods.We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed. During busy periods, please allow a maximum of 30 working days for your refund, replacement or exchange to be processed.
  6. The serial no. should not be tampered.
  7. The Universal Product Code must be intact.

 

CANCELLATION OF ORDER AND REFUND

How do I cancel an order on sabarhealthcare.com? Alternatively, how do I return a product ordered on sabarhealthcare.com?

 

i). The company undertake to refund 100% (of the Product Value) amount paid within 15 days from the date of cancellation of order, if the order is cancelled within 12 hrs from the placement of order through Contact Us Page.

 

JURISDICTION

In case of any dispute the Courts in Mumbai will have exclusive jurisdiction.

 

Note:All goods are Insured against theft and damages incurred during transit. You are advised not to accept open delivery of package also any package which looksto be tampered, in such circumstances please contact Sabar Healthcare’s customer care at [email protected] or reach us at 022-25642266.

 

Warranty and Liability

Sabarhealthcare.com does not warrant and shall not be responsible for the damage arising out of the use of the products listed on its site. If a product delivered to you is different than as described on the website, sabarhealthcare.com is liable only to change the product. sabarhealthcare.com is not responsible for delays arising out of force majeure conditions.

 

Copyright and Intellectual Property

All information displayed, transmitted or carried on sabarhealthcare.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by sabarhealthcare.com. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at sabarhealthcare.com

 

What Information is collected?

We collect anonymous traffic information from you. These include computer identification,IP address, browser etc. These are standard usage logs captured by the web server. The personal identification information that we store is as provided byyou during your registration. You can change this information if required from the "My Account" section of the website. This personal information includes name, address, mobile and other information collected during the registration process.

 

Terms of Use

Sabarhealthcare.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service. Sabarhealthcare.com disclaims all warranties or conditions, whether expressed or implied,(including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the Courts in Mumbai. Sabarhealthcare.com reserves the right to refuse service to anyone at any time. Sabarhealthcare.com shall not be responsible for any damage caused by the use of its website.

 

"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"


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